How to place an order?
Select the desired product and ADD TO CART. You can continue shopping or EDIT BAG and then Proceed to Checkout. At checkout, you can either log into your account, create an account or checkout as a guest.
How fast will my order be processed – for domestic orders?
We process all orders within 1-3 business days after the order is placed and as soon as your payment is verified. Business days are Sundays through Thursdays, excluding holidays. Please note that we do not process, ship orders on Fridays and Saturdays or on National Holidays.
How fast will my order be processed – for international orders?
Orders placed on weekdays will be processed within 1-3 business days after the order is placed. Please note that we do not process, ship orders on Fridays and Saturdays or on Holidays. Business days are Sundays through Thursdays, excluding holidays.
International orders are delivered through professional couriers like ARAMEX, DHL or FedEX and are subject to customs clearance, which may cause delays beyond provided delivery estimates. International orders are categorized as any orders placed outside of Kuwait.
What should I do if I didn't receive my order?
For domestic orders: Please contact us if you didn’t receive your order within 3 working days
For international orders: We provide tracking details via ARAMEX, DHL or FedEX and usually, orders are delivered depending on the location.
Please contact us if your order is not received via [email protected]